We do our best to ship globally. If we cannot ship to your country, we will advise of such and where required provide a full refund.
Products will be shipped according to the shipping method selected when your order is placed. All delivery dates provided are estimates and include order processing and packing time. You will receive a confirmation email when your order has shipped.
It is the responsibility of the buyer to ensure they correctly enter the shipping address. If the Product is shipped prior to notification of an incorrect address, the buyer assumes responsibility and the cost of the product.
Returns are applied as per Australian Consumer Law.
If a product arrives damaged or is not as described on the Product page, Superpower Kids will accept returns as follows:
- Returns must be made within 14 days of the date of shipping;
- Returned Products must be unused and returned in accordance with the instructions provided after contacting us;
- You are responsible for the cost of shipping the returned Product.
Electronic products (such as PDF’s, eBooks, downloadable files, etc) are non-returnable and non-refundable.